Can I use my credit card to get cash at an ATM?

Yes, but be aware this is treated as a 'cash advance' by your credit card issuer, which usually incurs high interest rates and fees immediately.

Are ATMs available 24/7?

7-Eleven ATMs are generally available 24/7. Japan Post Bank ATMs have specific operating hours, usually closing by 9:00 PM or midnight depending on the location.

What happens if my card gets swallowed?

Contact your home bank immediately to cancel the card. Then, go to the counter if the ATM is inside a bank or call the number displayed on the machine to report the issue.

Using ATMs in Japan as a Foreigner

Use ATMs located in 7-Eleven (7-Bank), Lawson, or Japan Post Bank branches to ensure your foreign debit or credit card is accepted. Avoid most bank-specific ATMs, as they often do not support international networks like PLUS or Cirrus.

Locate a compatible machine. Look for 7-Eleven stores or Japan Post Bank (Yucho) branches. These are the most reliable for foreign cards. AVOID ATMs inside small, local bank branches unless they explicitly show the Visa/Mastercard/Cirrus/PLUS logos on the machine.
Change the language. Once you insert your card, look for a button on the screen labeled 'English' or 'Language.' Do this before entering your PIN to ensure the menu is readable.
Select withdrawal. Choose 'Withdrawal' and select 'Checking' or 'Savings' if prompted. If your card doesn't offer a choice, select 'Credit' or 'Checking' as the machine often defaults to the correct account type regardless.
Mind the fees and limits. Expect a transaction fee of 110 to 220 JPY per withdrawal from the ATM operator, plus whatever your home bank charges for international usage. Withdraw larger amounts less frequently to minimize these per-transaction fees.

Can I use my credit card to get cash at an ATM?: Yes, but be aware this is treated as a 'cash advance' by your credit card issuer, which usually incurs high interest rates and fees immediately.
Are ATMs available 24/7?: 7-Eleven ATMs are generally available 24/7. Japan Post Bank ATMs have specific operating hours, usually closing by 9:00 PM or midnight depending on the location.
What happens if my card gets swallowed?: Contact your home bank immediately to cancel the card. Then, go to the counter if the ATM is inside a bank or call the number displayed on the machine to report the issue.